THE YENDRA GUARANTEE
At Yendra Beauty, our mission is to help calm, nourish, and support sensitive skin with formulations that are gentle, effective, and backed by thoughtful research. We stand behind the quality of our Second Skin Rescue Balm, and we want you to feel confident in giving it a fair, consistent trial.
If after 40 days of consistent twice-daily use, you don’t see a visible reduction in your skin irritation ie dryness, flakiness, chlorine rash, chafing or redness, we’ll refund your purchase when you return the remaining product and share your before-and-after photos.
RESULTS-BACK GUARANTEE
To qualify for our Results-Back Guarantee, we ask that you follow these steps:
- Use the Second Skin Rescue Balm twice daily (morning and night) for 40 consecutive days.
- Do not introduce new skincare products targeting the same area during the 40-day period, so results remain clear and consistent.
- Track your progress by taking two photos: one photo on day 1 before your first application, one photo on day 40
- Return any remaining product (even if partially used).
- Provide your order number when submitting your refund request.
This process ensures we can improve our formulas and continue supporting our community with transparency and care.
HOW TO REQUEST A REFUND
Email us at support@yendrabeauty.com with the following:
- Your order number
- Your day 1 and day 40 photos
- A short description of your experience
Our team will review your request and provide instructions for returning the remaining product. Once your return is received and inspected, your refund will be issued to your original payment method within 7 - 10 business days.
EXCLUSIONS
The Results-Back Guarantee does not apply if:
- The balm was not used continuously (less than twice daily).
- Progress photos do not clearly show the same area of skin.
- More than 40 days have passed since delivery.
- The skin concern being treated is due to a medical condition requiring clinical care.
If irritation worsens, or if you experience a possible allergic reaction, please discontinue use immediately and consult a dermatologist or healthcare professional.
Your skin’s health and safety always come first.
WE'RE HERE TO SUPPORT YOU
If you have any questions about usage, routine pairing, or whether this balm is right for your skin type, please contact our Care Team. We’re here to help you feel confident, informed, and supported throughout your skincare journey.
Email: support@yendrabeauty.com
KYLE KOTHARI
KAMELIYA STOIMENOVA